Frequently asked questions

What are the delivery charges for orders from the Online Shop?

Jaipur & Co provides free Cash on Delivery in Pakistan (except for pre-orders) and free shipping worldwide on orders above USD $299. For all others, standard shipping / courier charges apply.

Which payment methods are accepted in the Online Shop?
We accept the following payment methods:
  • Credit card.
  • Debit card.
  • Cash On Delivery (Only for Pakistan except pre-order)
How long will delivery take?

Delivery Takes around 3 – 5 Working days to be completed for Domestic orders, and 11 – 16 days for International delivery, under normal circumstances.

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments are verified through the 3D secure procedure.

01000100 01100101 01110011 01101001 01100111 01101110 01100101 01100100 00100000 01100010 01111001 00100000 01001001 01101010 01101100 01100001 01101100

What exactly happens after ordering?

After ordering you will promptly receive an order confirmation via e-mail. After the order has been processed in our database, the package will leave our warehouse on the same day, or, at the latest, the following work day. Orders via pre-payment (Vorkasse) are sent out on the day we receive the payment.

Do I receive an invoice for my order?

Yes. You will receive your invoice in PDF format via e-mail when your order is sent out to you.